Help & FAQ's

You are in Whole Health Agriculture's Learning Centre.

Whether you are here to purchase a course, sign up for a webinar, explore what membership can offer, or get information about your existing account, you're in the right place.

If this is your very first visit:

On purchasing any webinar, course or membership you will be prompted to set up an account.

You only need to provide your name and email as a minimum.


If you are a returning customer or member:

The next time you visit you will need to log in which will take you to your dashboard and home feed which will look like the image below (NB mobile will have a different view - scroll down for details):

Your Dashboard Guide

See image above for reference. NB For MOBILE guide scroll down to end of page.


NB: Once you are logged in you will no longer see the usual site navigation. To get back to the Learning Centre just click on the name Whole Health Agriculture at the top of the left-hand menu bar and click 'visit site'.



Left-Hand Menu

Chat

This area is work in progress while we decide how to give our members the best experience

Library

Your courses, memberships, webinars and purchased resources.

Events

Upcoming webinars and your webinar replays.

Spaces

Community noticeboard and discussion areas (previously called forums). NB everyone will see announcements on the noticeboard, otherwise you will only see spaces that are accessible via your membership plan and/or your courses.


Bottom Left Corner

Notifications 🔔

Click the bell icon to see community updates and activity/posts in spaces that you follow.

Profile Icon (Account Settings)

Click your profile picture (or initials) to:

  • Update your profile or edit your email and password

  • Delete your account

  • Adjust notification settings - scroll down for a more detailed guide to notifications

Right-Hand Menu

Recents

Quick access to content you've recently viewed.

Upcoming Events

Quick access to any webinars you are registered for.

Explore the Learning Centre

Helpful links and shortcuts to important areas of the website.



📱 Using a phone or tablet?

Simply tap the menu icon in the top-left corner to open the navigation menu.

You'll find the same sections:

Settings: Profile & Notifications

Access your Account Settings by clicking on the Profile Picture in the bottom left hand side of the screen.

Click Profile EDIT to change or add your name, photo or bio.


NOTIFICATIONS

Notifications are split into two parts - web (which means they appear when you click the bell icon🔔 just above your profile pic at the bottom left of the screen) and email.
We recommend the following if you don't want to get bombarded with notifications (personally we like to just receive important updates).

You can set your summary to as frequently as you wish - we have opted for daily but you could even go for weekly. (You could turn off completely but you may miss important notifications. We strongly advise that you turn on notifications about events and general emails or you won't hear from us when your webinar is about to start or when your course has been updated.


If you are UNSURE about ANYTHING - contact us: learning@wholehealthag.org

Frequently asked questions

How do I become a Farm Pro Member

Becoming a Farm Pro Member is very easy. CLICK HERE to find out more.

How do I cancel my account

This can be found by clicking your PROFILE PIC at the bottom left of your dasboard screen which will open up account seetings. Delete your account can be found at the bottom.


NB Pro Membership - ie Farm Pro and Pet Pro - has a minimum 12 month contract. (See T&C's ).  

How do I change my payment details?

In the top left menu click on Whole Health Agriculture and select 'Billing'.

Choose 'Payment ' to add or change your details. You will also see your payment history here.

How do I contact admin or support

Contact us via email: learning@wholehealthag.org